Frequently Asked Questions
How fast can I expect my prototype to be completed?
What kinds of certifications do you guarantee?
Material certifications, plating, and heat treating certifications and any process certifications required will be sent with the parts.
What tolerances can you hold?
In general, +/- .005 is standard, but many times we are asked to hold tolerances down to +/-0.001 or even +/-0.0005. Learn more about Quality Control at Prototype & Short-Run Services.
Can you still work with hand-drawn sketches?
Yes, we work with hand-drawn sketches all the time as long as tolerances are understood. We also offer Manufacturing Assistance.
What types of metals are you equipped to work with? Are there any metals you cannot work with at this point in time?
What is the minimum/maximum number of parts you can manufacture?
Prototypes can be one to ten, but some are in the hundreds. Short runs are from 12 to 250,000 parts. Our full list of capabilities can be found here.
Do you offer manufacturing assistance?
What is the process if the prototype does not work out?
Depending upon what the customer needs, we work with you to modify the next version. In the past, we have gone up to 12 different versions before settling on a final prototype. Learn about Quality Control.
Do you ship all over the world?
Yes. Canada and Mexico are common.
What do you need to provide a quote?
A print with materials, processing details, and quantities. We’ll take it from there.
How does the payment process work?
We accept COD, credit card but mostly Net 30 once credit terms are established. Some tooling requires ½ down to get started.