Frequently Asked Questions

How fast can I expect my prototype to be completed?

Dependent upon all details needed. Material availability, part complexity, tolerances needed, quantity, etc. Normally 3 to 6 weeks ARO. See our capabilities page for more information. 

What kinds of certifications do you guarantee?

Material certifications, plating, and heat treating certifications and any process certifications required will be sent with the parts.

What tolerances can you hold?

In general, +/- .005 is standard, but many times we are asked to hold tolerances down to +/-0.001 or even +/-0.0005. Learn more about Quality Control at Prototype & Short-Run Services. 

Can you still work with hand-drawn sketches?

Yes, we work with hand-drawn sketches all the time as long as tolerances are understood. We also offer Manufacturing Assistance.

What types of metals are you equipped to work with? Are there any metals you cannot work with at this point in time?

Every metal from Steel to Titanium as well as Brass, Copper, Aluminum, Beryllium Copper and every grade of Stainless Steel. Learn more about the materials we work with. 

What is the minimum/maximum number of parts you can manufacture?

Prototypes can be one to ten, but some are in the hundreds. Short runs are from 12 to 250,000 parts. Our full list of capabilities can be found here.

Do you offer manufacturing assistance?

Yes! It is very common to work with our engineers on the phone or in person for material selection and toolmaker manufacturing suggestions. Learn more about Manufacturing Assistance

What is the process if the prototype does not work out?

Depending upon what the customer needs, we work with you to modify the next version. In the past, we have gone up to 12 different versions before settling on a final prototype. Learn about Quality Control.

Do you ship all over the world?

Yes. Canada and Mexico are common.

What do you need to provide a quote?

A print with materials, processing details, and quantities. We’ll take it from there.

How does the payment process work?

We accept COD, credit card but mostly Net 30 once credit terms are established. Some tooling requires ½ down to get started.

What is the minimum/maximum metal thickness you can work with?

We have gone down to .0005” Stainless Steel and up to 0.187” in softer metals. We figure out ways to get the job done. See our Capabilities page for full details.